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Contact

  • Customer Care Center
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Customer Care Center


                                                       
NameContact Noemail id Services
Toll Free no1039All enquiries
Mr. Leki Dorji17870263leki.dorji@nppf.org.btAny customer enquiries
Mr. Rigzin Pelden and Rinchen Dema  02-336110rigzin.pelden@nppf.org.bt or rinchen.dema@nppf.org.btReceiving of complete set of scanned loan applications and required documents.

Feedback/Grievances

333920/17603475tshewang.dorji@nppf.org.btFor any customer service related feedback and grievances.

Pension and PF


                                                       
NameContact Noemail id Services
Mr. Jigme Tenzing17618585jigme.tenzing@nppf.org.btPension and other benefits
Ms. Tashi Dema17536373tashi.dema@nppf.org.btPension and other benefits
Mr. Thinley Dorji17600832thinley.dorji@nppf.org.btPension and other benefits
Ms. Dechen Zangmo17777121dechen.zangmo@nppf.org.btPension and other benefits

Member Loans


                                                                   
NameContact Noemail id Services
Ms. Melam Zangmo17744697melam.zangmo@nppf.org.btmBoB issues/Loan Deferement/Interest Waiver
Mr. Tashi Gyeltshen17767366tashi.gyeltshen@nppf.org.btHousing and Home Loan disbursement//Loan Deferement/Interest Waiver
Mr. Namkha Pelzang17274818namkha.pelzang@nppf.org.btSite inspection
Ms. Dechen Choden17330787dechen.choden@nppf.org.btRBG / RBA / PHPA loan EMI updation; and Insurance renewal / claims.
Ms. Tenzin Lhamo17710300tenzin.lhamo@nppf.org.btCivil Servants / RBP standing instructions
Ms. Kencho Wangmo17333697kencho.wangmo@nppf.org.btOther corporations and housing loans
Mr. Ram Singh17608682rsingh.rai@nppf.org.btHousing loan
Ms. Tshering Zangmo17940813tshering.zangmo@nppf.org.btAny other related enquiries/Loan Deferement/Interest Waiver

Rel Estate Services


                                   
NameContact Noemail id Services
Mr. Pema Chheda17860960pema.chheda@nppf.org.btEmergency services like repair of pipe breakages, water leakage, power blackout and clearing of sewerage blockages at Thimphu
Mr. Sangay Tenzin17278819
Ms. Goma Rai17535934goma.rai@nppf.org.btRental payment and tenancy issues
Mr. Jigme Yeshi17838527jigme.yeshi@nppf.org.bt

Corporate loans


                             
NameContact Noemail id Services
Mr. Jigme Lhendup17415023jigme.lhendup@nppf.org.btApplication for any investment proposal, monthly and quarterly repayments, and any other queries from corporate clients
Mr. Kuenzang Wangchuk17119582kuenzang.wangchuk@nppf.org.bt
Ms. Tshering Lham17652346tshering.lham@nppf.org.bt

Legal Services Division


                 
NameContact Noemail id Services
Ms. Neten Wangmo17604217neten.wangmo@nppf.org.btConcerning issuing of lag thram / application pertaining to any land transactions.

Regional Office


     
  • Phuentsholing
  • Samdrupjongkhar
  • Gelephu
  • Mongar
 
                                       
NameContact Noemail id Services
Fixed line05-253532 / 05-253533
Mr. Tashi Dhendup77218137 / 17691069tashi.dhendup@nppf.org.btRental payment and tenancy issues
Mr. Norbu Gyeltshen77100701 / 17160022norbu.gyeltshen@nppf.org.btReal Estate: Rental issues and emergency services like repair of pipe breakages, water leakage, power blackout and clearing of sewerage blockages
Ms. Lhamo17719711lhamo@nppf.org.btReceiving of complete set of scanned loan applications and required documents
Mr. Dil Bdr Rai at Samtse17360898Emergency services like pipe leakages, power blackout and sewerage blockages
 
 
                           
NameContact Noemail id Services
Fixed line 07-251153
Mr. Ngawang Lhendup17957187ngawang.lhendup@nppf.org.bt

Receiving of complete set of scanned loan applications and required documents

Rental payment and tenancy issues

Mr. Penjor17444358Emergency services like repair of pipe breakages, water leakage, power blackout and clearing of sewerage blockages
 
 
                         
NameContact Noemail id Services
Fixed line06-252034/33
Ms. Tashi Lhaden17287426tashi.lhaden@nppf.org.bt

Receiving of complete set of scanned loan applications and required documents /follow-up

Mr. Dawa Tshering17678353 dawa.tshering@nppf.org.bt
 
 
                       
NameContact Noemail id Services
 Fixed line 04-641520
Mr. Jigme Wangchuk17992973jigme.wangchuk@nppf.org.bt Receiving of complete set of scanned loan applications and required documents /follow-ups
Mr. Chencho17130128chencho@nppf.org.bt
 

Human Resource Division


                           
NameContact Noemail id Services
Mr. Sonam Jamtsho17689101sonamjamtsho@nppf.org.btAdministration related enquiries
Ms. Dhendup Dema17652585dhendup.dema@nppf.org.btProcurement related enquiries
Ms. Norbu Lhamo17745228norbu.lhamo@nppf.org.btHR related enquiries  

CEO Office


             
NameContact Noemail id
Dechen Wangmo17368352/77739490dechen.wangmo@nppf.org.bt

Lending Rate

"Available during office hours"

Contact Us



In line with RMA’s notification on the 3rd revision of MLR from 6.66% to 6.51% dated August 03, 2017, the National Pension and Provident Fund (NPPF) would like to inform that there is no change in the interest rates for member loan products. However, interest rate for corporate clients has been revised.

Revised Lending Rate
# Loan Product Tenor (Years) Current Rate
1 Education Loan 5 9.50%
10 9.70%
15 10.00%
2 Housing Loan (Commerical) 20 10.50%
3 Member Home Loan 20 9.0 % (fixed) and 8.0% (5-years reset)
4 Student Loan up to 15 8% during gestation 9% thereafter
5 Member Loan 5 8.5%
6 Flat Purchase 20 8.75% (fixed) and 7.75% (5-years reset)

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