Contact


Postal Address
National Pension and Provident Fund
Post Box: 1046
Thimphu : Bhutan
 
PABX No. +975-02-325758/324140/337064/17122105

Chief Executive Officer's Office
Thimphu : Bhutan
Tel: + 975-02-324020
Email (Company Secretary): kinga.dema@nppf.org.bt
Extn: 184
Email (Personal Assistant): dechen@nppf.org.bt
Tel: +975-02-325168
Extn: 126
Director, Investment Department
Tel: +975-02-333919
Extn: 121
Email: leki.wangmo@nppf.org.bt
Director, Operations Department
Tel: +975-02-324809
Extn: 182
Email: tshen.norbu@nppf.org.bt
Human Resource Division & Administration Division
Tel: +975-02-335096
Email; namgyal@nppf.org.bt
Extn: 119
Email: sonam.jamtsho@nppf.org.bt
extn: 130
Email: dhendup.dema@nppf.org.bt
extn: 120
Email: norbu.lhamo@nppf.org.bt
extn: 117
Planning and Research
Tel-+975-02-331290
Extn: 186
Email: tshoki.lhamo@nppf.org.bt
Email: sherab.tshomo@nppf.org.bt
Legal Division
Tel: +975-77101167
Email: namgay.choden@nppf.org.bt
Extn: 145
Email: chenga.dawa@nppf.org.bt
Extn: 144
Email: neten.wangmo@nppf.org.bt
Extn: 143
Internal Audit Division
Tel: +975-02-332174
Extn: 153
Email: karmay.tshering@nppf.org.bt
ICT Division
Tel: +975-02-334789
Extn: 142
Email: kinzang.wangdi@nppf.org.bt
e-Services
Extn: 138
Email: ngawang.tashi@nppf.org.bt
Finance & Accounts Division
Tel: +975-02-337180
Email: phub.dorji@nppf.org.bt
extn: 134
Loan Disbursement
Email: sanman.monger@nppf.org.bt
extn: 137
Pension Payment & PF claim disbursement
Email: dema.tshomo@nppf.org.bt
extn: 135
Phuntsholing Regional Office
Tel: +975-05-253532
Email: sangay.karpo@nppf.org.bt
Tel: +975-05-253533
Email: tashi.dhendup@nppf.org.bt
Gelephu Regional Office
Tel: +975-06-252034/33
Email: dawa.tshering@nppf.org.bt
Mongar Regional Office
Tel: +975-04-641520
Email: chencho@nppf.org.bt
Samdrup Jongkhar Regional Office
Tel: +975-07-251153
Email: sangay.thinley@nppf.org.bt

Customer Care Center


Name Contact No email id Services
Toll Free (Leki Dorji) 1039 leki.dorji@nppf.org.bt All customer inquries
Rinchen Dema rinchen.dema@nppf.org.bt Receiving complete set of scanned loan applications (new member & Education loan) & required documents. Clients are requested to convert into one file pdf format.
Tshewang Dorji Tel: +975-02-333920/ 17603475 tshewang.dorji@nppf.org.bt CHIEF,
For any customer service related feedback & grievances
CCC Note: After all the formalities of your loans are complete, you may receive SMS via your mobile no. mentioned in the loan application form to visit our nearest office for the execution of loan agreement. You may come along with your guarantor if applicable, a witness, four legal stamps, and the hard copies of the loan application form if mailed. If the guarantor is not applicable, you may bring one legal stamp, a witness, and the hard copies of your loan application form if mailed.
If you do not receive any messages after three working days upon acknowledgment of your email or submission of the form in person, please contact our toll-free no.1039 for loan application status.

Pension and PF


Name Contact No email id Services
Tshering Dorji C Tel: +975-02-338806/ 325638 tsheringcdorji@nppf.org.bt CHIEF
Sonam Tel: +975-02-323233 sonam@nppf.org.bt Operations Officer
Jigme Tenzin Extn: 162 jigme.tenzing@nppf.org.bt Civil PF claim
Thinley Dorji Extn: 190 thinley.dorji@nppf.org.bt Armed force PF claim & pension payment
Tashi Dema Extn: 149 tashi.dema@nppf.org.bt Civil pension payment

Member Loans Division


Name Contact No email id Services
Tshering Om Tel: +975-02-334787, extn-158 tshering.om@nppf.org.bt CHIEF
Tshering Zangmo extn: 183 tshering.zangmo@nppf.org.bt Operations Officer
Dorji Lhaden extn: 146 dorji.lhaden@nppf.org.bt Housing loan Officer
Melam Zangmo extn: 177 melam.zangmo@nppf.org.bt Recovery Officer
Kencho Wangmo extn: 195 kencho.wangmo@nppf.org.bt Corporations loan EMI update & issuance of clearance
Tashi Tshering extn: 159 tashi.tshering@nppf.org.bt e-Payment issues
Tenzin Lhamo extn: 159 tenzin.lhamo@nppf.org.bt PHPA I & II loan emi update, housing loan insurance & issuance of clearance
Kinzang Tenzin extn: 148 kinzang.tenzin@nppf.org.bt RBG & RBA loan EMI update & issuance of clearance
Jamyang Pelmo extn: 160 jamyang.pelmo@nppf.org.bt Civil servant & RBP loan emi update(SI) & issuance of Clearance

Rel Estate Services


Name Contact No email id Services
Dechen Dorji Tel. +975-02-334790 ddorji@nppf.org.bt Real Estate related inquiries, complaints and feedback.
Pema Choeda Extn- 198 pema.chheda@nppf.org.bt Over all maintenance of NPPF residential complex, Thimphu
Jigme Yeshi Tel. +97577190028/Extn-202 jigme.yeshi@nppf.org.bt Tenancy agreement renewal & housing vacancy
Namkha Pelzang Extn-124 namkha.pelzang@nppf.org.bt Land and building valuation for loans
Sangay Tenzin Tel. +97517278819 Maintenance related to residential complex, Thimphu

Regional Office


Name Contact No email id Services
Sangay Karpo Tel. +975-05-253534 sangay.karpo@nppf.org.bt Regional Head
Tashi Dhendup Tel. +975-05-253533 tashi.dhendup@nppf.org.bt Operations Officer (Rental Management)
Chimi Drukpa Tel. +975-77255804 chimi.drukpa@nppf.org.bt Program Assistant (Pension and Provident Fund appraisal)
Lhamo Tel. +97517719711 lhamo@nppf.org.bt Program Assistant (Receiving of complete set of scanned loan applications and required documents)
Ugyen Choda Tel. +97517374038 Real Estate: Rental issues and emergency services like repair of pipe breakages, water leakage, power blackout and clearing of sewerage blockages
Padam Bdr. Mongar Tel. +97517987890 Emergency services like pipe leakages, power blackout and sewerage blockages
Name Contact No email id Services
Mr. Dawa Tshering 17678353 dawa.tshering@nppf.org.bt
Dawa Tshering Tel. +975-6-252033 dawa.tshering@nppf.org.bt Regional Head
Sonam Phuntsho Tel. +975-06-252034 sonam.phuntsho@nppf.org.bt Program Officer
Tashi Lhadon tashi.lhaden@nppf.org.bt Program Assistant