Contact


Postal Address
National Pension and Provident Fund
Post Box: 1046
Thimphu : Bhutan
 
PABX No. +975-02-325758/324140/337064/17122105

Chief Executive Officer's Office
Thimphu : Bhutan
Tel: + 975-02-324020
Email (Company Secretary): kinga.dema@nppf.org.bt
Extn: 184
Email (Personal Assistant): tshering.yangzom@nppf.org.bt
Tel: +975-02-325168
Extn: 126
Director, Investment Department
Tel: +975-02-333919
Extn: 121
Email:
Director, Operations Department
Tel: +975-02-324809
Extn: 182
Email: tshen.norbu@nppf.org.bt
Human Resource Division & Administration Division
Tel: +975-02-335096
Email; namgyal@nppf.org.bt
Extn: 119
Email: sonam.jamtsho@nppf.org.bt
extn: 130
Email: dhendup.dema@nppf.org.bt
extn: 120
Email: norbu.lhamo@nppf.org.bt
extn: 117
Planning and Research
Tel-+975-02-331290
Extn: 186
Email: tshoki.lhamo@nppf.org.bt
Email: sherab.tshomo@nppf.org.bt
Legal Division
Tel: +975-77101167
Email: namgay.choden@nppf.org.bt
Extn: 145
Email: chenga.dawa@nppf.org.bt
Extn: 144
Email: neten.wangmo@nppf.org.bt
Extn: 143
Internal Audit Division
Tel: +975-02-332174
Extn: 153
Email: karmay.tshering@nppf.org.bt
ICT Division
Tel: +975-02-334789
Extn: 142
Email: kinzang.wangdi@nppf.org.bt
e-Services
Extn: 138
Email: ngawang.tashi@nppf.org.bt
Phuntsholing Regional Office
Tel: +975-05-253532
Email: sangay.karpo@nppf.org.bt
Tel: +975-05-253533
Email: tashi.dhendup@nppf.org.bt
Gelephu Regional Office
Tel: +975-06-252034/33
Email: dawa.tshering@nppf.org.bt
Mongar Regional Office
Tel: +975-04-641520
Email: chencho@nppf.org.bt
Samdrup Jongkhar Regional Office
Tel: +975-07-251153
Email: sangay.thinley@nppf.org.bt

Customer Care Center


Sl No Name Task Ext. No Email Id
1 Tshering Tashi Unit supervisor 180 tshering.tashi@nppf.org.bt
2 Leki Dorji Toll Free Agent 1 212 leki.dorji@nppf.org.bt
3 Kelzang Choki Toll Free Agent 2 212 kelzang.choki@nppf.org.bt
4 Rigzin Pelden Information Desk 0 rigzin.pelden@nppf.org.bt

For online loan application, you may mail to the given Email addresses. Clients are requested to convert into one file pdf format.

Sl No Name Task Ext. No Email Id
1 Jamyang Pelmo Loan Appraisal 105 jamyang.pelmo@nppf.org.bt
2 Kinzang Tenzin Loan Appraisal 105 kinzang.tenzin@nppf.org.bt

Pension and PF


Name Contact No email id Services
Tshering Dorji C Tel: +975-02-338806/ 325638 tsheringcdorji@nppf.org.bt CHIEF
Sonam Tel: +975-02-323233 sonam@nppf.org.bt Operations Officer
Jigme Tenzin Extn: 162 jigme.tenzing@nppf.org.bt Civil PF claim
Thinley Dorji Extn: 190 thinley.dorji@nppf.org.bt Armed force PF claim & pension payment
Tashi Dema Extn: 149 tashi.dema@nppf.org.bt Civil pension payment

Member Loans Division


Name Contact No email id Services
Tshering Om Tel: +975-02-334787, extn-158 tshering.om@nppf.org.bt CHIEF
Tshering Zangmo extn: 183 tshering.zangmo@nppf.org.bt Operations Officer
Dorji Lhaden extn: 146 dorji.lhaden@nppf.org.bt Housing loan Officer
Melam Zangmo extn: 177 melam.zangmo@nppf.org.bt Recovery Officer
Kencho Wangmo extn: 195 kencho.wangmo@nppf.org.bt Corporations loan EMI update & issuance of clearance
Tashi Tshering extn: 159 tashi.tshering@nppf.org.bt e-Payment issues
Tenzin Lhamo extn: 159 tenzin.lhamo@nppf.org.bt PHPA I & II loan emi update, housing loan insurance & issuance of clearance
Kinzang Tenzin extn: 148 kinzang.tenzin@nppf.org.bt RBG & RBA loan EMI update & issuance of clearance
Jamyang Pelmo extn: 160 jamyang.pelmo@nppf.org.bt Civil servant & RBP loan emi update(SI) & issuance of Clearance

Rel Estate Services


Name Contact No email id Services
Dechen Dorji Tel. +975-02-334790 ddorji@nppf.org.bt Real Estate related inquiries, complaints and feedback.
Pema Choeda Extn- 198 pema.chheda@nppf.org.bt Over all maintenance of NPPF residential complex, Thimphu
Jigme Yeshi Tel. +97577190028/Extn-202 jigme.yeshi@nppf.org.bt Tenancy agreement renewal & housing vacancy
Namkha Pelzang Extn-124 namkha.pelzang@nppf.org.bt Land and building valuation for loans
Sangay Tenzin Tel. +97517278819 Maintenance related to residential complex, Thimphu

Regional Office


Name Contact No email id Services
Sangay Karpo Tel. +975-05-253534 sangay.karpo@nppf.org.bt Regional Head
Tashi Dhendup Tel. +975-05-253533 tashi.dhendup@nppf.org.bt Operations Officer (Rental Management)
Chimi Drukpa Tel. +975-77255804 chimi.drukpa@nppf.org.bt Program Assistant (Pension and Provident Fund appraisal)
Lhamo Tel. +97517719711 lhamo@nppf.org.bt Program Assistant (Receiving of complete set of scanned loan applications and required documents)
Ugyen Choda Tel. +97517374038 Real Estate: Rental issues and emergency services like repair of pipe breakages, water leakage, power blackout and clearing of sewerage blockages
Padam Bdr. Mongar Tel. +97517987890 Emergency services like pipe leakages, power blackout and sewerage blockages
Name Contact No email id Services
Mr. Dawa Tshering 17678353 dawa.tshering@nppf.org.bt
Dawa Tshering Tel. +975-6-252033 dawa.tshering@nppf.org.bt Regional Head
Sonam Phuntsho Tel. +975-06-252034 sonam.phuntsho@nppf.org.bt Program Officer
Tashi Lhadon tashi.lhaden@nppf.org.bt Program Assistant