Postal Address
National Pension and Provident Fund
Post Box: 1046
Thimphu : Bhutan

PABX No. +975-02-325758/324140/337064/17122105

Chief Executive Officer's Office

Thimphu : Bhutan
Tel: + 975-02-324020
Email (Company Secretary):
Extn: 184
Email (Personal Assistant):
Tel: +975-02-325168
Extn: 126

Director, Investment Department

Tel: +975-02-333919
Extn: 121

Director, Operations Department

Tel: +975-02-324809
Extn: 182

Human Resource Division & Administration Division

Tel: +975-02-335096
Extn: 119
extn: 130
extn: 120
extn: 117

Planning and Research

Extn: 186

Legal Division

Tel: +975-77101167
Extn: 145
Extn: 144
Extn: 143

Internal Audit Division

Tel: +975-02-332174
Extn: 153

ICT Division

Tel: +975-02-334789
Extn: 142
Extn: 138

Phuntsholing Regional Office

Tel: +975-05-253532
Tel: +975-05-253533

Gelephu Regional Office

Tel: +975-06-252034/33

Mongar Regional Office

Tel: +975-04-641520

Samdrup Jongkhar Regional Office

Tel: +975-07-251153

Customer Care Center
Sl No Name Task Ext. No Email Id
1 Tshering Tashi Unit supervisor 180
2 Leki Dorji Toll Free Agent 1 212
3 Kelzang Choki Toll Free Agent 2 212
4 Rigzin Pelden Information Desk 0
For online loan application, you may mail to the given Email addresses. Clients are requested to convert into one file pdf format.
Sl No Name Task Ext. No Email Id
1 Jamyang Pelmo Loan Appraisal 105
2 Kinzang Tenzin Loan Appraisal 105
Pension & PF
Name Contact No email id Services
Tshering Dorji C Tel: +975-02-338806/ 325638 CHIEF
Sonam Tel: +975-02-323233 Operations Officer
Jigme Tenzin Extn: 162 Civil PF claim
Thinley Dorji Extn: 190 Armed force PF claim & pension payment
Tashi Dema Extn: 149 Civil pension payment
Member Loans
Name Contact No email id Services
Tshering Om Tel: +975-02-334787, extn-158 CHIEF
Tshering Zangmo extn: 183 Operations Officer
Dorji Lhaden extn: 146 Housing loan Officer
Melam Zangmo extn: 177 Recovery Officer
Kencho Wangmo extn: 195 Corporations loan EMI update & issuance of clearance
Tashi Tshering extn: 159 e-Payment issues
Tenzin Lhamo extn: 159 PHPA I & II loan emi update, housing loan insurance & issuance of clearance
Kinzang Tenzin extn: 148 RBG & RBA loan EMI update & issuance of clearance
Jamyang Pelmo extn: 160 Civil servant & RBP loan emi update(SI) & issuance of Clearance
Real Estate Services
Name Contact No email id Services
Dechen Dorji Tel. +975-02-334790 Real Estate related inquiries, complaints and feedback.
Pema Choeda Extn- 198 Over all maintenance of NPPF residential complex, Thimphu
Jigme Yeshi Tel. +97577190028/Extn-202 Tenancy agreement renewal & housing vacancy
Namkha Pelzang Extn-124 Land and building valuation for loans
Sangay Tenzin Tel. +97517278819 Maintenance related to residential complex, Thimphu
Regional Office - Phuentsholing
Name Contact No email id Services
Sangay Karpo Tel. +975-05-253534 Regional Head
Tashi Dhendup Tel. +975-05-253533 Operations Officer (Rental Management)
Chimi Drukpa Tel. +975-77255804 Program Assistant (Pension and Provident Fund appraisal)
Lhamo Tel. +97517719711 Program Assistant (Receiving of complete set of scanned loan applications and required documents)
Ugyen Choda Tel. +97517374038 Real Estate: Rental issues and emergency services like repair of pipe breakages, water leakage, power blackout and clearing of sewerage blockages
Padam Bdr. Mongar Tel. +97517987890 Emergency services like pipe leakages, power blackout and sewerage blockages
Regional Office - Gelephu
Name Contact No email id Services
Mr. Dawa Tshering 17678353
Dawa Tshering Tel. +975-6-252033 Regional Head
Sonam Phuntsho Tel. +975-06-252034 Program Officer
Tashi Lhadon Program Assistant

Contact Form